We are dedicated to safeguarding your privacy when you interact with Training Arena online. Our policy outlines the steps we take to achieve this.

What information do we gather?

We collect names, emails, addresses, and phone numbers. This information is utilized to communicate with you regarding your inquiries or orders.

We may collect data through various channels, including:

• Website contact and information request forms
• Orders placed on our website
• Telephone calls
• Email correspondence
• Any other form of communication you initiate with us

All personal information is securely stored in our database. Requests for information held by us are welcome, free of charge, but must be made individually. We do not disclose any information until the identity of the requester is verified to directly relate to the requested information.

Rights of individuals

Individuals have several rights concerning the information we hold about them, including:

• Access to their information and details on how we process it
• The right to withdraw consent to our processing of their information
• Rectification of inaccurate or incomplete information
• Request for erasure of their information
• Object to or request restriction of our processing of their information

More information on these rights can be found here: [Link to GDPR individual rights page]

What we require from you

You are responsible for ensuring the accuracy and currency of the information you provide. Inform us promptly of any changes.

When do we share information?

We do not sell or share personal information with others. Some products may involve sharing information with our partner companies/organizations to process orders. We reserve the right to disclose information obtained through the site if we believe it necessary to prevent unlawful or damaging conduct.

Marketing Communications

Occasionally, we may send marketing emails to existing customers related to current products or services. You can unsubscribe from these emails anytime using the link in the email footer. Important messages regarding product issues, updates, or specific inquiries may still be sent.

Security

Personal and credit card information is encrypted using Secure Sockets Layer (SSL) technology before transmission. Credit card information is stored encrypted in a separate database from the website. Cookies

We use cookies to enhance user experience. You can adjust your browser settings to refuse cookies, though this may limit access to certain parts of the site.

How do we use your information?

We utilize the information gathered to understand how our website is used and to improve its functionality and user experience.