These user terms apply to any interaction you have with Training Arena. This includes, but is not limited to, accessing our website, enrolling in courses, and utilizing our online learning platform or study materials. By engaging with Training Arena in any of these capacities, you are agreeing to abide by these terms and conditions.
Agreement
1.1 These user terms (referred to as “terms”) constitute a binding agreement between Training Arena (“we” or “us”) and you, the user (“you”).
1.2 These terms apply to any interaction between you and any website, platform, or application used to access our services. Your use of our services implies your acceptance of these terms and conditions.
1.3 We reserve the right to modify these terms at any time. Any changes will be posted on our website. If you disagree with the amended terms, you have the option to terminate your agreement. However, continuing to use our services will be deemed acceptance of the revised terms.
1.4 Courses are delivered through the Training Arena online learning platform by qualified instructors and third-party providers. These terms govern our services only and not the content provided by these third parties.
1.5 We do not assume responsibility for the content of courses provided through our platform. The accuracy and relevance of course content are the sole responsibility of the instructor.
Registration
2.1 To access courses and purchase services from Training Arena, you must register for an account. Registration requires providing your full name and contact details.
2.2 Any personal information provided during registration will be handled in accordance with our privacy policy, as outlined below, and in compliance with relevant data protection laws.
2.3 Upon registration, you will create a password. We are not liable for any breaches of security resulting from failure to maintain password confidentiality. Notify us immediately if you suspect unauthorized access to your account.
2.4 Providing an incorrect email address during registration may prevent access to purchased courses. We are not responsible for errors in email entry. Contact us promptly to correct any inaccurate information.
2.5 During registration, you may choose to receive promotional offers or allow your information to be shared with third parties for relevant services and products. You can opt out of such communications at any time by contacting us.
2.6 We reserve the right to suspend or terminate your account for violations of these user terms, prohibiting further purchases or access to our services.
Purchases
3.1 Payment for courses or services is required at the time of purchase. Confirmation of purchase will be provided via email upon receipt of payment.
3.2 By making a purchase, you agree to abide by the terms outlined here. Your access to the course is subject to these terms.
3.3 Course prices are clearly stated on our website or application. We are not obligated to fulfill purchases made at incorrect prices due to errors or other reasons.
Course Content
4.1 While we strive for high-quality course materials, instructors or organizations are ultimately responsible for course delivery. We are not liable for courses that fail to meet your expectations.
4.2 Technical issues affecting course access will be addressed promptly, including system maintenance or upgrades.
Account Termination
5.1 Violations of these user terms may result in account suspension.
5.2 We reserve the right to refuse further interaction with users following account suspension. Attempts to circumvent this may lead to termination of new accounts.
User-Generated Content
6.1 These terms apply to user-generated content shared on our platform, including content from course instructors.
6.2 We may remove content without notice if it violates our standards or terms.
6.3 You assert ownership of any content you share on our platform and agree not to infringe on third-party rights.
6.4 You are solely responsible for content shared on our platform, and we are not liable for any legal claims arising from such content.
6.5 Content promoting illegal activities, hate speech, violence, or infringement of rights is prohibited.
Liability
7.1 Training Arena is not liable for any losses resulting from course access or use of our services.
7.2 Our liability, as outlined in these terms, is limited to the amount paid for courses or services.
7.3 Claims against us must be made within 12 months of course or service purchase.
7.4 Nothing in these terms excludes liability for death or personal injury.
International Use
8.1 We do not guarantee the suitability of our services or courses outside of the United Kingdom. Users are responsible for accessing information in other jurisdictions.
General
9.1 These terms are governed by the laws of England and Wales, and users submit to the jurisdiction of the English and Welsh courts.
9.2 We are not liable for breaches caused by circumstances beyond our control.
9.3 We reserve the right to modify course content or platform format without notice, without affecting existing user rights.
Cancellation and Refund
10.1 Online access services can be canceled within 14 days of purchase, with a full refund, unless the course has been started during this period.
10.2 Purchases made through REED.co.uk are subject to their cancellation policy. Starting the course during the cancellation period forfeits the right to a refund.
Address: 128 City Road, London,
United Kingdom EC1V 2NX
Email Us: [email protected]